Elevate your product adoption with impactful documentation and content
At WriteChoice, we deliver high-quality, user-focused documentation and content that enhance customer experience and reduce support costs all in weeks, not months!
*40% cheaper than in-house, flexible, and risk-free.
Empower your team and take your product to the next level
Launch documentation in weeks
Take advantage of our experience to create docs and content faster
Focus on product development
Quick answers in documentation keep users satisfied and less likely to switch.
Reduce costs with in-house teams
Outsource a team of writers, developers, and designers at 40% less cost.
Minimize support costs by 30%
Self-help resources minimize support team workload, saving on operational costs.
Discover how your documentation becomes a strategic business asset.
The Write Choice Workflow
Write Choice has created an innovative model for outsourced technical writing services where we become part of your company but without all the bureaucracy and complexity of hiring an “in-house” technical writer.
1. Kick-Off
An onboarding call to understand the product and evaluate your documentation from an unbiased perspective.
2. Planning
Receive our action plan based on the proposed documentation structure or content pieces.
3. Writing
The assigned writer(s) with experience in your field will write the content without consuming your time.
4. Additional Sessions
5. Reporting
Receive a weekly report from the lead writer to ensure the project success and your satisfaction.
CUSTOMER STORIES
35%
Less support tickets
1000+
Users helped
9.5
Rating
How Harri reduced support costs and boosted adoption
“We hired WriteChoice to update our help documentation so it met industry standard, was user-friendly, user centric, searchable and easy to follow. The team has been supportive, built good relationships with the stakeholders, collaborated with the team to ensure we had high standard documentation for each release. As a result, Harri’s help documentation has greatly improved and reduced our support cases. Our engagement figures have increased and customers find it easier to use our platform.”
Aaliya Ali
Product Writer at Harri
CUSTOMER STORIES
200+
Technical manuals
40+
Countries reached
9.5
Rating
Sunsynk: Scaling manuals to 40 countries & regulations
“Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor.”
Keith Gough
CEO at Sunsynk
CUSTOMER STORIES
80
Countries using the documentation
25K+
Users reached monthly
100%
Avg. page quality rated by users
How we help Yuno scale through high-quality documentation
“Working with WriteChoice is a pleasure, they helped us create our developer site from scratch in record time. They have a team of incredible people both personally and professionally and the most important thing about them is the startUp spirit of making things happen. I really consider them more than a supplier, a great business partner.”
Gabriel Lansky
Project Manager at Yuno
CUSTOMER STORIES
5-star
Customer feedback
20K+
Users reached monthly
2K+
Users reached every month
How we revamped Fondy's developer portal in weeks
“The documentation created by WriteChoice exceeded our expectations. Everything is clear, well-structured, and professionally crafted. The team demonstrated a high level of expertise and ensured timely delivery of the project. Their attention to detail and ability to capture our requirements precisely was truly impressive. We are delighted with the result and highly recommend their services to anyone in need of high-quality technical documentation.”
Dmytro Besh
Chief of Performance Marketing at Fondy
CUSTOMER STORIES
1000+
Pieces of content
20K+
Users reached monthly
9.5
Rating
How Scanbot drives product adoption with tutorial blogs
“Quick delivery of high-quality results. Looking forward to working with Cassiano and the Write Choice team again!”
Kevin Herschbach
Content Writer at Scanbot
WHAT WE OFFER
Professional technical and content writing services to help you grow
Developer Portals
Embed professional technical writers, designers, and developers into your team to handle complex documentation projects. We structure, write, and design documentation like:
- API Documentation
- User Guides
- Tutorials
- Technical Manuals
Software Documentation
Embed professional technical writers, designers, and developers into your team to handle complex documentation projects. We structure, write, and design documentation like:
- API Documentation
- User Guides
- Tutorials
- Technical Manuals
Content Writing
We will strategize and generate content that pushes prospects in your direction. Our content writers have experience with audiences in your industry and will create:
- Blogs
- Brochures
- White Papers
- LinkedIn Articles
Hardware Documentation
Our skilled team of writers and designers will work alongside your team for clear and straightforward hardware documentation. We specialize in hardware documentation such as:
- Installation Manuals
- User Manuals
- Datasheets
- O&M Manuals
Expertise in multiple industries
Our expertise spans multiple industries, delivering impactful content tailored to your needs. With a focus on collaboration and exceptional service, we ensure your project aligns perfectly with your budget and timeline.
- Finance and Fintech
- Crypto
- Artificial Intelligence
- Hardware
- Energy and Utilities
- IoT
- Manufacturing
- Finance and Fintech
- Crypto
- Artificial Intelligence
- Hardware
- Energy and Utilities
- IoT
- Manufacturing
Frequently Asked Questions
Do you work as a team or a single writer?
We offer both options! Depending on your project needs, you can work with a dedicated writer for a more personalized approach or a team of skilled writers, designers, and developers for larger, more complex projects. Our flexible model ensures you get the best fit for your content needs.
How do you ensure high-quality being an outsourced team?
✅ Experienced Writers: Our team consists of vetted professionals with expertise in various industries.
✅ Expert-Driven Process: Our structured approach ensures high quality. Each piece follows industry best practices, undergoes meticulous review, and passes multiple quality checks to meet the highest standards.
✅ Client Collaboration: We work closely with your team to understand your product, brand voice and goals.
✅ AI & Human Synergy: We leverage AI tools for efficiency while ensuring human creativity and authenticity.
✅ Continuous Feedback & Revisions: Your feedback helps us refine and perfect the content.
How do you integrate with customer's teams?
We work as an extension of your team, ensuring smooth collaboration and alignment. Here’s how we integrate:
1️⃣ Kick-Off Call: We start with a deep-dive session to understand your product, goals, and documentation needs.
2️⃣ Slack Integration: We set up a dedicated Slack channel for real-time communication and quick collaboration.
3️⃣ Outline & Approval: We prepare a detailed content or documentation outline and share it for your feedback.
4️⃣ Content Creation & Iteration: We start writing the content and refining as needed based on discussions in Slack.
5️⃣ Regular Check-Ins: We send weekly progress reports every Friday and, if necessary, hop on ad-hoc or scheduled calls to clarify points.
What's the timeline for creating a developer portal?
• Basic Portal (2-4 weeks): Simple guides, up to 10 endpoints, and home page design
• Mid-Sized Portal (6-8 weeks): Comprehensive API, docs, guides, and overall design
• Enterprise-Level Portal (2-4 months): Extensive docs, custom UI, multiple integrations, and complex product.
What's the timeline for creating hardware manuals?
The timeline and cost for a hardware manual depend on factors like product complexity, required illustrations, and documentation depth. Here’s a general estimate:
• Simple Hardware Manual (2-4 weeks): Basic assembly, usage, safety instructions. Less than 30 pages.
• Mid-Sized Manual (4-8 weeks): Detailed step-by-step guides, troubleshooting, multiple sections. Between 30 and 70 pages.
• Comprehensive Manual (8+ weeks): Highly detailed, regulatory compliance, extensive diagrams. Above 70 pages.
Do you also offer graphic design, software development, or translation?
Yes! In addition to our writing services, we also have a talented team of graphic designers, software developers, and a network of professional translators who cover over 200 languages. Whether you need design work, software testing and development, or translation services, we can provide comprehensive support to meet all your needs.
Do you also create product content marketing?
Yes, absolutely! We specialize in creating engaging and effective product content marketing that helps your brand stand out. From product descriptions and reviews to blog posts, social media content, and email campaigns, we craft content that speaks to your target audience and drives conversions.