PagBank & Write Choice: A Successful Case Study
PagBank & Write Choice: A Successful Case Study At the beginning of this year, PagBank – one of Brazil’s most influential online and offline payments companies – was facing problems with its documentation’s clarity, standardization, and endpoints. We constantly advocate that investing in building excellent software documentation profoundly impacts any company. With PagBank, we leveraged […]
How to Improve User Onboarding by Investing in Software Documentation
How to Improve User Onboarding by Investing in Software Documentation According to a Kickstart Alliance study, poor onboarding is the leading cause for customers to churn in the first 90 days of product usage. Along with poor customer service and engagement, poor onboarding accounts for 52% of the reasons why customers leave. To prevent early […]
Boosting KPIs with High-Quality Software Documentation
Boosting KPIs With High-Quality Software Documentation According to Embroker 2023 statistics, about 90% of the startups fail. About 10% of them do so in the first year. The major reasons are misreading market demand and launching user-unfriendly products, poor marketing, and product mistiming. Over 10% of startup failures are related to bad product practices and […]
The Write Choice Workflow: Innovative Outsourced Technical Services
The Write Choice’s Workflow explained The Write Choice Workflow: Innovative Outsourced Technical Services We know that choosing your first outsourced technical writing agency can be challenging. You might be struggling to build your documentation, and you still haven’t had enough time to study and select which supplier will suit your needs. To clarify our process […]
Comparing Outsourcing & In-house Tech Writing Services
The Write Choice Workflow: Innovative Outsourced Technical Services Great software companies walk alongside excellent software documentation. Regardless of which stage your business is in, you will eventually need to hire specialized writers to explain how your product works and how to connect it with your customer’s systems. When that time comes the same doubt crosses […]
How to Structure Your API Documentation: Example and Best Practices
Print of the Yuno’s API Documentation developed by the Write Choice’s specialists How to Structure Your API Documentation: Example and Best Practices When working on a new feature for your software or API, you dive headfirst into the project. As a result, you know everything and are used to every jargon. However, have you considered […]
What Is API Documentation and Why It Is Important?
Example of Yuno’s API Documentation done by Write Choice’s specialists You may be building a fresh new startup and must provide your clients with the basics to integrate your systems. Or you may be responsible for an existing product, but your team keeps receiving complaints about the quality of the information you provide through your […]